Privacy Policy

Last updated: 27 April 2026

This privacy policy explains how Orient Villas collects, uses, and protects your personal data when you visit our website or contact us. We respect your privacy and process your data in compliance with the EU General Data Protection Regulation (GDPR) and Thai Personal Data Protection Act (PDPA).

1. Who we are

Orient Villas is a boutique luxury villa development company based in Ban Tai, Koh Samui, Thailand. For any privacy-related questions, you can contact us at operations@orient-villas.com.

2. What data we collect

We only collect data you actively provide, plus minimal anonymous analytics. Specifically:

• Information you submit through our enquiry form: your name, email address, phone number (optional), and the content of your message.
• Anonymous website analytics: page views, country, referring website, device type. We use Plausible Analytics, which does not use cookies and does not collect or store any personal information about visitors.

We do not track your IP address, set marketing cookies, build behavioural profiles, or use any tracking technology that requires your consent under GDPR.

3. How we use your data

We use the personal information you submit solely to:

• Send you the brochure and any documents you request
• Reply to your enquiry by email, phone, or messaging app
• Keep you informed about our developments if you have asked us to
• Comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Where we store your data

Form submissions are processed by Netlify, our website hosting provider, and forwarded to our team email at operations@orient-villas.com. Netlify acts as our data processor and stores submissions on their secure infrastructure. You can review their privacy policy at netlify.com/privacy.

Email correspondence is stored on Google Workspace.

5. How long we keep your data

We retain enquiry data for up to three years from your last interaction with us, after which it is deleted. You can request earlier deletion at any time (see Section 7).

6. Cookies

Orient Villas does not set any tracking cookies. We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and complies with GDPR, CCPA, and PECR without requiring a cookie banner. The only cookies that may be set are essential ones required by your browser or by third-party services such as embedded Google Maps, which is governed by Google's privacy policy.

7. Your rights

Under GDPR and Thai PDPA, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict or object to our processing of your data
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at operations@orient-villas.com. We will respond within 30 days.

8. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All website traffic is encrypted via HTTPS.

9. Changes to this policy

We may update this privacy policy occasionally to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will always reflect the latest revision. Significant changes will be communicated via the contact details we hold.

10. Contact

For any privacy-related questions or to exercise your rights:

Email: operations@orient-villas.com
Phone: +66 6 35 35 91 96
WhatsApp: +33 7 67 46 53 65